Technik Mfg. Custom Kiosk Buyer’s Guide

When you invest in a custom kiosk, it's like any other major equipment purchase. It's important to think about the entire process and consider all aspects of your investment start to finish. Purchasing a custom kiosk or custom vending machine can be tricky for first-time buyers. There are a lot of questions to ask, and you may not even know what you should ask. We've put together a brief buyer's guide to better prepare you for the questions you need to ask and answers you need to know when buying a custom kiosk.   

What is the Purpose of Your Custom Kiosk?

  • What kind of user experience do you want?
  • Will you need specific kiosk software?
  • Is there an existing system you will use on your kiosk or will you need custom software?
  • Do you need a completely customized kiosk or can you modify existing models and software that already exists?

What is Your Budget?

  • Do you know everything that will be included in the kiosk pricing?
  • Does your kiosk come with preinstalled software?
  • Is there a warranty, and if so, for how long?
  • What does the warranty include? How easy is it to get replacement parts and service if needed?  

Where Will You Place your Kiosk?

  • Are you going to place it indoors, outdoors, or in a lobby?
  • Will the kiosk be unattended? Who will attend to it when it needs attention?
  • Do you have a proper electricity source nearby?
  • Will your kiosk need internet cable or WiFi?

What Type and How Many Kiosks Will you Need?

  • Which screen size do you want?
  • How many people do you anticipate using the kiosk?

What Kind of Kiosk Options will you Need?

  • Will you need a printer?
  • How will you brand your kiosk?
  • What are the design options?
  • What color?
  • Do you need graphics?

What kind of Kiosk Manufacturer are You Purchasing From?

Purchasing your custom kiosk from an experienced and proven company ensures you’ll get what you need.

  • What kind of experience does the company have?
  • Do they have good references?
  • Do they make American made kiosks?
  • What kind of warranty and support do they provide?
  • Can they manufacture in-house parts?

This brief introduction should get you thinking about what essential questions about your kiosk.  If you're not sure about the answers, don't worry, we can help you answer a lot of these questions.

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